Those of you with Charter Digital cable

[bill s preston esq]

I have DISH network now but they just pissed me off. What is Charter like?

Outages?
How much are the "On Demand" events?
What are the "On Demand" events?
Picture quality vs. Satellite?

anything else you can think of

[Glovey]

What did DISH do?

[phantom]

QUOTE(Damon @ Nov 7 2005, 10:23 PM) Quoted post

I have DISH network now but they just pissed me off. What is Charter like?

Outages?
How much are the "On Demand" events?
What are the "On Demand" events?
Picture quality vs. Satellite?

anything else you can think of
[/b][/quote]

I've never had satellite, but , but I've been satisfied w/ Charter. I can't remember the last time there was an outage. And the DVR is only $10 / month.

I think On Demand movies (the new releases in the video store currently) are $3 or $4. I haven't used much On Demand.

The quality of the digital stations is pretty good. They are slowly converting all of the stations.

[FatherDemon]

I get a lot of pixilation (and by a lot, I mean several times a month, each lasting a few seconds) and I also get a black screen with the source of the video printed out (http//something, VVX, etc). I don't know what causes the latter.

However, I did just lower my bill to $48 a month, which includes all the movie channels, plus access to the OD stuff. All I did was call and say I'm paying too much. They lowered my bill about $12 a month, and I got about 30 more movie channels.

[bigJOE]

like phantom........i can't remember the last time we had an outage.

i'm not a big picture quality guy......both look fine to me. it's not like one is the equivalent of 8-bit Nintendo and the other is Xbox quality. sometimes there's some pixelation when you change channels........but big whoop. it lasts like a second.

plus, the bigger the channel package, the cheaper cable is.

[bill s preston esq]

QUOTE(GloveSaveandaBeauty @ Nov 8 2005, 01:24 AM) Quoted post

What did DISH do?
[/b][/quote]
I want to add another receiver (DVR) which means an extra $6 or so a month for them plus I planned on adding channels. They'd have to run another line but it would take 10 minutes max to do it (it's a really easy hookup) and they want to charge me $150 for the service call and another $100 for the DVR plus lock me into another year of service.

I spoke to no less than 4 customer service reps including a "supervisor" but they all held to the company line. I told them I'd switch to DirecTV or cable but they didn't seem to care so I'm not doing business with them any more.

[cardinalgirl]

QUOTE(Demonchildren On Turf @ Nov 7 2005, 10:57 PM) Quoted post

I get a lot of pixilation (and by a lot, I mean several times a month, each lasting a few seconds) and I also get a black screen with the source of the video printed out (http//something, VVX, etc). I don't know what causes the latter.

However, I did just lower my bill to $48 a month, which includes all the movie channels, plus access to the OD stuff. All I did was call and say I'm paying too much. They lowered my bill about $12 a month, and I got about 30 more movie channels.
[/b][/quote]
please call them on my behalf. I am scared that if I call them, they will raise my bill.

[Offsides]

QUOTE(Damon @ Nov 8 2005, 12:01 AM) Quoted post

QUOTE(GloveSaveandaBeauty @ Nov 8 2005, 01:24 AM) Quoted post

What did DISH do?
[/b][/quote]
I want to add another receiver (DVR) which means an extra $6 or so a month for them plus I planned on adding channels. They'd have to run another line but it would take 10 minutes max to do it (it's a really easy hookup) and they want to charge me $150 for the service call and another $100 for the DVR plus lock me into another year of service.

I spoke to no less than 4 customer service reps including a "supervisor" but they all held to the company line. I told them I'd switch to DirecTV or cable but they didn't seem to care so I'm not doing business with them any more.
[/b][/quote]


DISH is a ripoff. I had it for just over 3 months and then the signal for my local stations went out.

I called them and since I was a few days over my 3 month introductory warranty, they were going
to charge me $99 for the service call. Quite a racket they have going. If you have cable, stay with
it.

[Dr.Gonzo]

i fucking hate charter.


but not enough to switch to a dish.

[Glovey]

DirecTV is the ownz0rs, yo.

[hotcorner]

QUOTE(Damon @ Nov 7 2005, 11:23 PM) Quoted post

I have DISH network now but they just pissed me off. What is Charter like?

Outages?
How much are the "On Demand" events?
What are the "On Demand" events?
Picture quality vs. Satellite?

anything else you can think of
[/b][/quote]


The best thing about Charter, and really the only thing it can do that satellite can't, is the On Demand. I have HBO, so I can watch anything HBO is currently running any time I want. On Demand is free for all the channels to which you subscribe.

I have not had any problems with outages. Picture quality is a wash.

[Jack Sparrow]

QUOTE(Damon @ Nov 8 2005, 02:01 AM) Quoted post

QUOTE(GloveSaveandaBeauty @ Nov 8 2005, 01:24 AM) Quoted post

What did DISH do?
[/b][/quote]
I want to add another receiver (DVR) which means an extra $6 or so a month for them plus I planned on adding channels. They'd have to run another line but it would take 10 minutes max to do it (it's a really easy hookup) and they want to charge me $150 for the service call and another $100 for the DVR plus lock me into another year of service.

I spoke to no less than 4 customer service reps including a "supervisor" but they all held to the company line. I told them I'd switch to DirecTV or cable but they didn't seem to care so I'm not doing business with them any more.
[/b][/quote]

Tell them you want the "510 dvr model".......it beats EVERYTHING they have and only needs the connection for the current receiver you had in its place.

Or just dump them all together.........directv has tons of great promos now. It really is sad that these people treat "new customers" better than they do the people that have been paying them tons of jack for a few years.

Do you have charter internet or phone service?

Official Sponsor of Jim Edmonds & John Smoltz

[Glovey]

QUOTE(Jack Sparrow @ Nov 8 2005, 01:33 PM) Quoted post

QUOTE(Damon @ Nov 8 2005, 02:01 AM) Quoted post

QUOTE(GloveSaveandaBeauty @ Nov 8 2005, 01:24 AM) Quoted post

What did DISH do?
[/b][/quote]
I want to add another receiver (DVR) which means an extra $6 or so a month for them plus I planned on adding channels. They'd have to run another line but it would take 10 minutes max to do it (it's a really easy hookup) and they want to charge me $150 for the service call and another $100 for the DVR plus lock me into another year of service.

I spoke to no less than 4 customer service reps including a "supervisor" but they all held to the company line. I told them I'd switch to DirecTV or cable but they didn't seem to care so I'm not doing business with them any more.
[/b][/quote]
[/b][/quote]

[Dwight Schrute]

QUOTE(GloveSaveandaBeauty @ Nov 8 2005, 12:27 PM) Quoted post

DirecTV is the ownz0rs, yo.
[/b][/quote]

++

I had Direct TV, switched to Charter and am now back on Direct TV. There was just too long a pause between channels for a compulsive channel flipper like myself. It drove me nuts. There is a pause on Direct TV too but not as bad.