Dear Stephen,
I want to let you know that everyone at ESPN.com shares your frustration with the early season technical problems with our Fantasy Football application. I appreciate very much that you have chosen to play Fantasy Football with us and we value our relationship with you - fan to fan.
I want to apologize to you for the problems we've had and assure you that we are doing everything in our power to solve them and provide an experience that the best, most passionate sports fans on the Web deserve.
Our aim is to have our Fantasy Football application operating normally for this Sunday's games. We will be updating you on our progress and resolution.
Stephen, again we appreciate that you are playing Fantasy Football with us and we will do everything possible to make this a terrific experience for you this season.
Sincerely,
John Kosner
Senior Vice President and General Manager
I want to let you know that everyone at ESPN.com shares your frustration with the early season technical problems with our Fantasy Football application. I appreciate very much that you have chosen to play Fantasy Football with us and we value our relationship with you - fan to fan.
I want to apologize to you for the problems we've had and assure you that we are doing everything in our power to solve them and provide an experience that the best, most passionate sports fans on the Web deserve.
Our aim is to have our Fantasy Football application operating normally for this Sunday's games. We will be updating you on our progress and resolution.
Stephen, again we appreciate that you are playing Fantasy Football with us and we will do everything possible to make this a terrific experience for you this season.
Sincerely,
John Kosner
Senior Vice President and General Manager
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